Kashmir House Arrivals

Arrival via Bus: If you’re arriving by bus to Nozawa Onsen, we’ve got you covered! Our complimentary Luggage Collection Service is available from the Chuo Bus Terminal for specific bus arrival times. If you’re interested in utilizing our luggage collection service, please inform us in advance. Please reach out to us at bookings@staynozawa.com.

‍Walking to the Hotel: After you have dropped off your luggage to our driver at the Chuo Bus Terminal, it’s an easy walk to the hotel using the Moving Walkway (Yu-Road), which is the most convenient daytime route. From the Moving Walkway, you’ll find the hotel just a short 10-minute walk over snow away. We recommend wearing appropriate footwear for this snowy journey.

‍Skiing on Arrival Day​: Planning to hit the slopes? Head to the Nagasaka Gondola on your arrival day. There are luggage lockers and change rooms available there. After you have dropped off the rest of your luggage to our driver at the Chuo Bus Terminal, it’s an easy 10 minute walk to the Gondola.

For arrivals after 5pm, please make your way to our pick up point near the Nagasaka Gondola for an oversnow transfer. To reserve this service, please reach out to us at bookings@staynozawa.com.

To pre-book a taxi please contact Nozawa Onsen Kotsu at 0269-85-3333 (English speakers available).

Kashmir House's location on the mountain makes it an amazing place for a ski holiday, but there are some logistics getting to the hotel, so we do discourage late-night arrivals.

Our oversnow transfer for guests checking in is available until 9:00pm, after that there is an additional fee of 5,000yen for arrivals as we must arrange a driver to collect you. Late-night pick-ups must be reserved in advance so please contact bookings@staynozawa.com to make a reservation.

To book a direct airport shuttle with us, please submit the booking form. If you are arranging a private taxi or transfer please ask your driver to drop you at The Nagasaka Gondola.

Our oversnow meeting point for arrivals is outside the Craft Room Cafe which is opposite the Nagasaka Gondola.

Please contact us with your intended arrival time so we can coordinate your luggage collection from the over snow meeting point.

Please note that during resort hours, guests will have to make their way to the lodge via the moving walkway (Yu-road) after passing their luggage to our driver.

If you are planning to drive to Nozawa Onsen, please note that you cannot drive directly up to Kashmir House. Roads leading up to the hotel are closed the entire snow season.

We recommend that hotel guests park in the ski resort overnight parking (P2 near Karasawa) or the village underground parking facility at Shinden. You will first need to drop off passengers and luggage to our over snow meeting point outside The Craft Room Cafe. Unfortunately, either parking lot will require a bit of a walk for the driver.

During ski resort operating hours, the ski resort runs a shuttle bus from both recommended parking lots to P1 near Nagasaka Gondola.

We get a lot of snow in Nozawa Onsen! Your vehicle must have snow tires and winter wipers and we strongly recommend four-wheel drive.